All I did to get the supposed 99% success rate was to basically feed in the answers to the test problems along with the questions.
Presumably the AI was tested with questions whose answers were not known in advance to guard against the problem of self-deception (or more likely, to ensure that you are capable of convincing others that you are not self-deceiving about the AI's accuracy).
Indeed, and I might believe such testing was carried out and was as effective as it was supposed to be. But my point is, it is much more likely that I am wrong in that belief, than that I am wrong in the belief that we don't have tails. This remains true no matter how thorough the testing. It also remains true if you substitute aliens, gods etc. for the AI; the conclusion doesn't depend on the specifics of the information source.
Human beings are all crazy. And if you tap on our brains just a little, we get so crazy that even other humans notice. Anosognosics are one of my favorite examples of this; people with right-hemisphere damage whose left arms become paralyzed, and who deny that their left arms are paralyzed, coming up with excuses whenever they're asked why they can't move their arms.
A truly wonderful form of brain damage - it disables your ability to notice or accept the brain damage. If you're told outright that your arm is paralyzed, you'll deny it. All the marvelous excuse-generating rationalization faculties of the brain will be mobilized to mask the damage from your own sight. As Yvain summarized:
I find it disturbing that the brain has such a simple macro for absolute denial that it can be invoked as a side effect of paralysis. That a single whack on the brain can both disable a left-side motor function, and disable our ability to recognize or accept the disability. Other forms of brain damage also seem to both cause insanity and disallow recognition of that insanity - for example, when people insist that their friends have been replaced by exact duplicates after damage to face-recognizing areas.
And it really makes you wonder...
...what if we all have some form of brain damage in common, so that none of us notice some simple and obvious fact? As blatant, perhaps, as our left arms being paralyzed? Every time this fact intrudes into our universe, we come up with some ridiculous excuse to dismiss it - as ridiculous as "It's my daughter's arm" - only there's no sane doctor watching to pursue the argument any further. (Would we all come up with the same excuse?)
If the "absolute denial macro" is that simple, and invoked that easily...
Now, suppose you built an AI. You wrote the source code yourself, and so far as you can tell by inspecting the AI's thought processes, it has no equivalent of the "absolute denial macro" - there's no point damage that could inflict on it the equivalent of anosognosia. It has redundant differently-architected systems, defending in depth against cognitive errors. If one system makes a mistake, two others will catch it. The AI has no functionality at all for deliberate rationalization, let alone the doublethink and denial-of-denial that characterizes anosognosics or humans thinking about politics. Inspecting the AI's thought processes seems to show that, in accordance with your design, the AI has no intention to deceive you, and an explicit goal of telling you the truth. And in your experience so far, the AI has been, inhumanly, well-calibrated; the AI has assigned 99% certainty on a couple of hundred occasions, and been wrong exactly twice that you know of.
Arguably, you now have far better reason to trust what the AI says to you, than to trust your own thoughts.
And now the AI tells you that it's 99.9% sure - having seen it with its own cameras, and confirmed from a hundred other sources - even though (it thinks) the human brain is built to invoke the absolute denial macro on it - that...
...what?
What's the craziest thing the AI could tell you, such that you would be willing to believe that the AI was the sane one?
(Some of my own answers appear in the comments.)