D_Alex comments on Misleading the witness - Less Wrong

14 Post author: Bo102010 09 August 2009 08:13PM

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Comment author: D_Alex 10 August 2009 03:40:13AM 3 points [-]

From advertising via a friend: Apparently a specific technique used in advertising a product with a known weakness is to promote it as a strength. Eg when first feedback from consumers shows that the taste of a particular toothpaste is disliked, the response may be to put a prominent "Great New Taste!!!" label on the pack.

Comment author: dclayh 10 August 2009 06:57:23AM 5 points [-]

Otherwise known as "it's not a bug, it's a feature".

Comment author: PhilGoetz 10 August 2009 06:52:58PM 12 points [-]

This was made famous by Heinz Ketchup in the 1970s. They surveyed consumers and found they were losing market share because their ketchup was so hard to get out of the bottle because it was so thick. So they made a series of "It's Slow Good!" commercials implying that pouring slower was, for some reason, a good thing. And it worked.