Similarly, it would be more informative to say that Hymenoptera developed a particular pattern of chromosomal inheritance once, and that led to 11 different types of eusocialism.
According to Wikipedia, all of the social hymenopterans are in superfamily Aculea, a monophyletic clade, which seems to lend credence to the "developed only once" hypothesis. (There are non-social aculean insects, but it's possible they used to be social and split off from social species.)
We have a sample of one modern human civilization, but there are some hints on how likely it was to happen.
Major types of hints are:
Data for:
Data against:
To me it looks like life, animals with nervous systems, Upper Paleolithic-style Homo, language, and behavioral modernity were all extremely unlikely events (notice how far ago they are - vaguely ~3.5bln, ~600mln, ~3mln, ~200k or ~600k, ~50k years ago) - except perhaps language and behavioral modernity might have been linked with each other, if language was relatively late (Homo sapiens only) and behavioral modernity more gradual (and its apparent suddenness is an artifact). Once we have behavioral modernity, modern civilization seems almost inevitable. Your interpretation might vary of course, but at least now you have a lot of data to argue for your position, in convenient format.