gwern comments on Working Mantras - Less Wrong
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This is absolutely true. I'm a little shocked at how many programmers and other 'mind-workers' (students are especially bad at this) think that putting on some music is helpful, or neutral. It's neither; even classical music or chants hurt.
(I have no studies handy for this, but I've tried music with Mnemosyne, Gbrainy, and Dual N-back, and in all 3 and all the sessions, my statistical performance was hurt to a greater or less extent.)
It occurs to me that I made something of a paternalistic assumption here: that people who do think they aren't harmed, or are helped, by music are simply wrong/mistaken about it. Perhaps it's simply that some people can handle the music and some can't, and I fall into the latter?
I'm glad to say that just today I saw media coverage of a study on multitasking indicating that people used to multitasking are both worse than singletaskers and deluded about it: http://news.bbc.co.uk/2/hi/technology/8219212.stm
So there! :)