orthonormal comments on Eight Short Studies On Excuses - Less Wrong
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I think they believe they're saying what they mean, but what you say is what's actually happening. More generally, I think you're talking about how people should act, and I'm talking about how they do act, which is making it sound like we disagree more than I believe we actually do.
Yes, and I stand by that--even though, as you say, there is such a thing as objectively less ambiguous language. Which parts need to be less ambiguous in order to guarantee understanding varies from person to person. Even if the truth is so simple that people who aren't neurotypical require, on average, less ambiguity than neurotypical people do, that doesn't mean you can communicate with all of them exactly the same. Which parts you can fudge depend on the previous experience of the specific individual you're addressing. If I say, "Hey, did you see the less wrong thread about grading?" you would know what I meant, but someone unfamiliar with LW would be entirely justified in calling that sentence confusing. Someone who's, say, a weaver, might go off on entirely the wrong mental path.
By that logic, I think it's absolutely reasonable for a teacher above the first grade level to assume that all of their students are generally familiar with the mechanics of grading and potential penalties for late assignments. Of the two intepretations of the disputed statement, "you will receive a score of 0" is much more plausible than "you will be freed from having to do the assignment" to anyone who's been in academia for any length of time. I agree with you that the chosen wording could be, objectively, clearer; I do not believe there was sufficient reason to expect it would be misinterpreted that it was negligent not to be clearer. If I ask you to "make me a sandwich," I don't expect you to be tripped up by the real grammatical ambiguity and wonder if I would like you to put me between slices of bread. I expect you to go with the plausible choice.
I do agree with you that most people don't think very much about how they communicate. This frustrates me a lot, because it's something I think about a lot and which is important to me. But I don't find this fact as inexcusable as you appear to. Shortcuts and built-in amibiguity are a part of, as far as I know, every human language. In almost all situations, they resolve without conflict. Very few humans have ever had reason to consider that their use of language is insufficiently ambiguous. (When ambiguity does result in conflict, we assume by default that the other person is wrong, misunderstanding or stupid--which is not good or useful, but happens, and reinforces our belief that the way we communicate is fine.) Could most people benefit from learning to communicate better? Absolutely! But they don't know that.
Being upset that humans speak ambiguously is a little like being upset that humans shake hands. You're free to dislike it, and choose not to engage in it, but actually being unhappy every time it happens is going to get exhausting. A more productive thing to do in both cases would be to educate people about what's wrong with it and how they can do better ... in a communication style, of course, which they will find compelling and convincing, even if you wouldn't.
Which is why, if you give me a few years, I'll have a degree in this.
ETA: Skipped something I think was important: While I do agree that we should strive to be clearer in our communication, I don't think it's feasible or even a good idea to try to be as unambiguous as possible all the time. Thinking carefully about everything you say is difficult and tiring, and it takes a long time. Optimizing for unambiguity would be a sacrifice of mental energy and communication throughput which I don't think it's worth, given that the system really does work most of the time. In my experience, it's easier and more useful to try to optimize for the specific understanding of the person you're addressing, which may include being less ambiguous but almost certainly includes choosing particular ambiguities that the listener is likely to understand as intended. This still uses some mental energy, but not as much (at a guess, that's because it's a more natural thought pattern), and it doesn't sacrifice throughput because you're just choosing your shortcuts more carefully, not abandoning them altogether.
Both the original discussion of this and the current one, not to mention numerous other discussions about other things, exemplify the following pattern:
I point out that phenomenon X is bad. Then, instead of replying with "I agree", or "I agree that it's bad, but don't think it's as bad as you do" or even "I agree with you about how bad it is now that you've pointed it out, but wouldn't myself have bothered to raise the issue", people come up with elaborate justifications, rationalizations, or explanations of X, which (I hypothesize) are basically intended to signal distance from "anti-X fanaticism". The parent comment is yet another example of this.
Folks, there just isn't any need to defend the teacher here -- unless you actually want to take the position that saying "I won't grade it" is preferable to saying "you will receive a score of 0" (and if anyone is tempted to take that position in reply to this comment, be forewarned that I simply won't believe you're being honest unless you say something genuinely surprising, that I hadn't thought of). I did not say I was still confused by the teacher's meaning, and I do not need an explanation of the fact that human language is imprecise in general, and of the reasons people say the ambiguous things they do. I'm not stupid, and I'm not even autistic. I'm aware of the social conventions that are operative here, and I'm not proposing that teachers speak to their students in Lojban. All I'm doing is expressing disapproval of the fact that some teachers say "I won't grade it", and proposing that they say "I will give it a score of 0" instead. This is really pretty simple; in particular, it would require much less effort on the teacher's part to implement this suggestion than you spent writing the parent comment. It's an easy, low-cost net-improvement on the world.
Agreeing with a "fanatic" doesn't make you a fanatic. You're allowed to agree with me and yet not feel as strongly about the matter as I do. You don't need to signal your distance by presenting superfluous rationalizations of the bad phenomenon. In fact, you don't even need to point out that you don't feel as strongly as I do -- because simple agreement carries no implication that you do feel that strongly!
No one really disagrees with me here; if you doubt this, ask yourself whether anyone would protest that a teacher who actually said "you will receive a score a 0" should instead have said "I won't grade it"! Rather, the dialectic pattern of apparent disagreement is due to the fact that my original complaint violated two social rules: (1) it was tangential to the post; and, more importantly (2) it expressed a strong opinion not already established as a group-defining belief -- something which is generally frowned upon in most human groups, but especially goes against the self-image of folks here as calm, reflective, "rational" people.
So, while I appreciate your concern with communication, and don't want to discourage you from further pursuing your efforts in that area, I am obliged to point out that your comment -- like those of many others -- didn't communicate anything to me other than resistance to my strength of feeling.
Now that I think about it, the real point I should have made is that getting noticeably angry on the Internet about language usage is sort of low-status (only the first level above using poor spelling and grammar); the second level is to let such things pass, and the third is to remark wittily on bad usage (or only remark openly on it when it has bad externalities).
My original response, in retrospect, was clearly meant to signal second-level sophistication. This one is, perhaps, attempting the fourth level (going meta on questions of language usage).