I find that kind of interesting, since my mom's similar behavior comes off as extremely arrogant to me. Electronics and computer software of any kind are the Domain of Men, and any problems she has with them are our responsibility to solve, no matter how many thousands of hours she's been using a particular system and no matter how unfamiliar it is to us. If you try to guide her toward figuring something out herself, she'll eventually grin and throw up her hands and say "Confusing! Confusing!" and repeat the request just do it for her.
On further thought it's not strictly about doing things for her, but when she wants to know how to do something she wants specific, step-by-step instructions without trying to explain why those steps work (doing that will immediately trigger "Confusing! Confusing!"); i.e. "How do I check text messages on this phone which I've been using for years and which has simple and clearly labeled menus?".
...I'm probably using a thread as an excuse to vent again, but GIFT.
I rather suspect my mother (or anyone else that wasn't paying me a lot of money) would soon find that behaviour of that kind would rapidly lead to my disinclination to provide assistance. They can either show some respect and courtesy or follow the flowchart themselves.
Mind you I am willing to adjust my teaching to suit individual learning styles. Some people just really do suck at understanding how steps work. Meanwhile I am extremely poor at following instructions without understanding how they work - scarily so at times.
The Trouble with Bright Girls (article @ the Huffington Post)
Excerpt:
The topic of this article seems to relate to several common Less Wrong issues: the nature of human intelligence, and the gender imbalance among LW readers.
I'm not sure how much credence I give to the proposed explanation of the difference in mindsets. It may well have to do with socialization and feedback, but the specific description of feedback that is presented seems a bit too much of a "just-so story" to me. The difference itself is fascinating, though, and I hope more is done to further our understanding of it.