For those unfamiliar with the Elitist Jerks website, comments such as this one appear periodically in other World of Warcraft related forums, and are a facet of the quandary currently facing the community.
Generally speaking the authors of such comments made a post on the Elitist Jerks forums and received an infraction informing them of a forum rule they had violated. The moderators of these forums include a remark regarding the nature of the violation with every infraction, and these remarks are often sarcastic. Infractions are public, and you can see Aestu's here:
It is not uncommon for the recipients of infractions to take issue, resulting in confused or angry private messages to the moderators, or condemnations such as Aestu's comment. Angry would-be contributors rarely return to the website.
The quandary facing Elitist Jerks is to what extent is it worthwhile to make the website more accessible. This is a nontrivial question for a website that has intentionally used harsh rules, harsh enforcement and harsh words as filters to maintain the quality of their discussions.
First off, Montegomery, you're contradicting yourself: if the goal is to "maintain the quality of the discussions" then why do you bog down moderation with "sarcasm"?
Your strawman to the effect that anyone who disagrees with EJ's moderation style is an "angry would-be contributor" is nonsense. It also amounts to circular reasoning, and the very fact that you apparently think it's a worthwhile goal to make "would be contributors" "angry" both contradicts your putative goal of "making the site more acce...
In response to: http://lesswrong.com/lw/c1/wellkept_gardens_die_by_pacifism/
I'm a moderator at Elitist Jerks (http://www.elitistjerks.com), a World of Warcraft discussion forum. Within the WoW community, EJ has always been known for its strict moderation standards. We're exactly the sort of 'well-kept garden' that EY's post is about. You can see the fruit of the mod team's labor here: http://elitistjerks.com/f34/ I'll give some of the site's backstory for non-WoW players, describe the crossroads that we're currently at, and then give some caveats before you generalize too much from our example.
EJ's initial community came together to discuss WoW's most challenging content, known as "raids". In order to optimally outfit our characters for maximum performance in raids, both empirical and theoretical work was necessary: the game's combat mechanics were reverse engineered and detailed models for each character class were created. Within a couple of years, this "theorycrafting" work became the forum's primary purpose - refining and updating models as new game patches were released. Throughout the forum's life, high moderation standards have been maintained in order to protect our high signal/noise discussion. Primarily, asking for help is forbidden when the resources to answer your question already exist.
However, we're starting to wonder if we've performed our task too well.
So here we moderators sit on our porch, having kept our garden tidy for six years now. The questions we're asking are "Is this the community we meant to create?" and "What happens to a community formed to solve a problem once the problem is effectively solved?"
Caveats:
edit: fixed some link formatting