I can see where you think that. When I'm being akrasic, though, I'm still doing it for some reason. I'm motivated to do what I'm doing for some reason, not for no reason. For instance, someone who is akrasic about getting their bills paid isn't just insane; they have an aversion and get some slight relief from distracting themselves with non-bill activities. Understanding that in first-person near-mode (rather than just seeing them as a machine to be trouble-shot) seems to help a lot with empathy. In my experience!