Meh, I thought of him as a brilliant but heavy-handed and condescending jerk long before I heard of his health problems. I refused to help my family and friends with iTunes (bad for my blood pressure) and anything Mac. My line was: if it "just works" for you, great, if not, you are SOL. Your iPod does not sync? Sorry, I don't want to hear about any device that does not allow straight file copying.