Rain comments on Behavioral psychology and buying a warranty at Menards - Less Wrong

26 Post author: jwhendy 15 November 2011 02:57AM

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Comment author: Rain 15 November 2011 07:22:04PM 11 points [-]

My default response to any question at the cash register is, "No, thank you." That way, if I have to correct, it's in a positive direction, and it seems to work for every question possible. ("Could I have your zip code?" "No, thank you." "... Okay, here's your receipt.")

Comment author: False_Solace 15 November 2011 11:03:57PM 1 point [-]

Wow, it really does work with readily available scenarios:

  • "Do you want to supersize it?"
  • "Would you like a drink with that?"
  • "Add the supplementary electronics plan for $13.97?"
  • "Paper or plastic?"

(I try to remember to bring my own reusable bag.) Not sure about "Receipt with you or in the bag?"

Comment author: jwhendy 16 November 2011 02:57:49AM 0 points [-]

A very simple fix that, as False_Solace points out, is perhaps mostly applicable for these types of buying situations. Reduce chance of error/regret while only marginally increasing the need to correct. Thanks for sharing!