Comment on SotW: Be Specific

Wed, 04 Apr 2012 20:10:26 GMT

The best question I ever encountered during an interview for a Technical Support position was to describe either that or tying your shoes. It's a great test of whether a prospective employee will be able to actually communicate troubleshooting concepts to the caller on the other end of the line, since obviously they can't use anything but words to do so :)

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