Both you and David_Gerard seem to have taken my question as asking about the general benefits of "ignoring tone", when I was trying to figure out what cousin_it meant by "worked well", specifically whether he had succeeded in making a rude commenter less belligerent and a better contributor to the community, and also explaining why I wasn't sure what he meant.
Did you really misinterpret my question, or did you just use it as an opportunity to go off on a tangent and write something of general interest? (I'm trying to figure out if I need to be more careful about how to express myself.)
I would be interested to know what "worked well" meant more specifically as well (more specifically than "I felt personally satisfied with the conversation").
I'm worried that LW doesn't have enough good contrarians and skeptics, people who disagree with us or like to find fault in every idea they see, but do so in a way that is often right and can change our minds when they are. I fear that when contrarians/skeptics join us but aren't "good enough", we tend to drive them away instead of improving them.
For example, I know a couple of people who occasionally had interesting ideas that were contrary to the local LW consensus, but were (or appeared to be) too confident in their ideas, both good and bad. Both people ended up being repeatedly downvoted and left our community a few months after they arrived. This must have happened more often than I have noticed (partly evidenced by the large number of comments/posts now marked as written by [deleted], sometimes with whole threads written entirely by deleted accounts). I feel that this is a waste that we should try to prevent (or at least think about how we might). So here are some ideas: