I feel like this is just a case of people not being good enough at communicating. Productively communicating that is, even when you start out disagreeing - like when you start arguing with your father about which day to take the vacation on, but end up solving the problem of what vacation you want to take instead.
There are lots of hard parts about communication. Understanding your own point of view, changing your mind when you're wrong, and understanding the other person's point of view are all hard.
So when Ben says "it's our intuitions' fault," I think it means "it was too hard for us to go further - we need better skills X, Y and Z."
I think SI's greatest strength is communication. The greatest weakness is lack of relevant technical competence. They are taken far more seriously than anyone with average communication skills and same degree of technical expertise (or lack thereof) would.
I thought Ben Goertzel made an interesting point at the end of his dialog with Luke Muehlhauser, about how the strengths of both sides' arguments do not match up with the strengths of their intuitions:
What do we do about this disagreement and other similar situations, both as bystanders (who may not have strong intuitions of their own) and as participants (who do)?
I guess what bystanders typically do (although not necessarily consciously) is evaluate how reliable each party's intuitions are likely to be, and then use that to form a probabilistic mixture of the two sides' positions.The information that go into such evaluations could include things like what cognitive processes likely came up with the intuitions, how many people hold each intuition and how accurate each individual's past intuitions were.
If this is the best we can do (at least in some situations), participants could help by providing more information that might be relevant to the reliability evaluations, and bystanders should pay more conscious attention to such information instead of focusing purely on each side's arguments. The participants could also pretend that they are just bystanders, for the purpose of making important decisions, and base their beliefs on "reliability-adjusted" intuitions instead of their raw intuitions.
Questions: Is this a good idea? Any other ideas about what to do when strong intuitions meet weak arguments?
Related Post: Kaj Sotala's Intuitive differences: when to agree to disagree, which is about a similar problem, but mainly from the participant's perspective instead of the bystander's.