fubarobfusco comments on Summary of "How to Win Friends and Influence People" - Less Wrong

18 Post author: Cosmos 30 June 2012 08:49PM

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Comment author: fubarobfusco 01 July 2012 01:07:32PM 17 points [-]

remember that a person’s name is to that person the sweetest and most important sound in any language

People love to hear their own name.

People who have read this book seem to think it is polite or pleasant to repeatedly use a person's first name in conversation.

Perhaps it was so, in the 1930s. However, I suspect that something has changed since then, namely, the popularity of this book with salespeople. Today, repeatedly using a person's name in conversation makes you sound like an overly ingratiating salesperson who's read Dale Carnegie. Don't do this; it's creepy.

Comment author: Manfred 04 July 2012 01:22:23AM *  2 points [-]

There's another effect - using someone's name helps you remember them better, and makes them feel that they should remember your name.

But yeah, easy to overdo. To misquote Pratchett: "As there are only two of us in this conversation, I don't need reminders about my own name."

Comment author: shokwave 02 July 2012 01:13:49PM 0 points [-]

Don't do it repeatedly, sure, but do it at least once in each conversation, I'd expect.

Comment author: Alicorn 01 July 2012 06:32:25PM 10 points [-]

It's easy to overdo, but there's still a ways to slide up the spectrum before it comes off that way. You can be like "Bob, what do you think?", instead of "Hey, what do you think" plus looking at Bob intently. Also works okay while delivering a compliment - "Bob, you're hilarious!".

Comment author: Pablo_Stafforini 07 July 2012 08:20:27AM *  1 point [-]

Yes. I would add greetings and farewells to the class of social contexts in which addressing someone by his or her name is desirable. 'Hi, Bob' and 'Bye, Tina' are almost always preferable to 'Hi' and 'Bye', respectively.

Comment author: shokwave 02 July 2012 01:14:53PM 1 point [-]

Probably the optimal place to use someone's name is in close proximity to the nicest thing you're going to say in the conversation. This may train them to feel good when you say their name, at which point you probably start saying it at the start of the conversation too, to put things on a good footing.

Comment author: fubarobfusco 02 July 2012 05:29:12AM 4 points [-]

True enough. Most of the incidents I'm thinking of involved using the person's name as an aside — "Well, what I'd do, Bob, is analyze the process ... you see, Bob, we can leverage the underlying synergies and push the envelope on the business plan, Bob ..."