mindspillage comments on Less Wrong Product & Service Recommendations - Less Wrong
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Comments (365)
Uber.com (hassle-free taxi service)
I'm in a big city, and I need a taxi. So first I have to find the number of a taxi company. Then I have to call and talk to somebody who barely speaks English and repeat the pickup address to them 5 times. When they arrive, they call me back, and then I cram into a cab without enough room for my long legs. When we arrive at my destination, I have to calculate the tip and then dig out some cash or wait for a credit card to process.
Uber.com skips all that hassle. If I were to forget how taxi companies do work and just imagined how they should work, I'd basically imagine Uber.com:
It is more expensive than a regular cab service; you'll have to decide if the convenience is worth it.
In most places I think it's unnecessarily costly for the small added value. But in SF, I'm really not sure how else you're supposed to get a cab without budgeting a half-hour on top of your travel time to flag one down.