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NancyLebovitz comments on "Epiphany addiction" - Less Wrong
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Nothing works if people don't actually change their behavior, so the place to start, IMHO, is looking into who actually changes their behavior after encountering new information. Figuring out what causes that would take you very far. My vague impression is that it's closely related to distrust of authority. If one trusts authority, any change takes you farther away from a trusted safe state and thus carries a large hidden cost.
The relationship is probably vague, or at least I think a lot of my problem feels like resistance against being told what to do.
What happened to Microsoft-- an account of people with tremendous authority who didn't get past their habits. (Possibly not relevant, but a really cool article.)
Fear of making mistakes and/or having a lot of background anxiety might be better general explanations.
"Go outside habits" might be a distinctive neurological state.