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Partly the fact that speech on the phone is sometimes harder to understand, and partly some kind of aversion to non-trivial conversations with someone I don't have visual contact with, where written text counts as visual. Not sure why that is.
I have a friend who is like that, although she does not like emails, either. Not sure about skype. I could never elicit a coherent explanation from her why physical presence is so important for information exchange. Must be some genetic factor.
There's an emotional side-channel face to face, from expressions and body-language. All unconscious until you start to learn how it works, but it's still there. It helps to avoid misunderstandings, talking at cross purposes, accidental offence, etc.
Missing that side channel is why e-mails and posts turn into flame wars, and writing clearly enough and reading carefully enough to avoid all these things makes e-mails take endless time compared with face-to-face. Same with written letters, of course.
Perhaps your friend had some early bad experiences with phone calls and e-mails caused by this, and formed an aversion?