sbenthall comments on Intelligence explosion in organizations, or why I'm not worried about the singularity - Less Wrong

13 Post author: sbenthall 27 December 2012 04:32AM

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Comment author: gwern 27 December 2012 08:44:17PM 24 points [-]

Organizations are highly disanalogous to potential AIs, and suffer from severe diminishing returns: http://www.nytimes.com/2010/12/19/magazine/19Urban_West-t.html?reddit=&pagewanted=all&_r=0

As West notes, Hurricane Katrina couldn’t wipe out New Orleans, and a nuclear bomb did not erase Hiroshima from the map. In contrast, where are Pan Am and Enron today? The modern corporation has an average life span of 40 to 50 years. This raises the obvious question: Why are corporations so fleeting? After buying data on more than 23,000 publicly traded companies, Bettencourt and West discovered that corporate productivity, unlike urban productivity, was entirely sublinear. As the number of employees grows, the amount of profit per employee shrinks. West gets giddy when he shows me the linear regression charts. “Look at this bloody plot,” he says. “It’s ridiculous how well the points line up.” The graph reflects the bleak reality of corporate growth, in which efficiencies of scale are almost always outweighed by the burdens of bureaucracy. “When a company starts out, it’s all about the new idea,” West says. “And then, if the company gets lucky, the idea takes off. Everybody is happy and rich. But then management starts worrying about the bottom line, and so all these people are hired to keep track of the paper clips. This is the beginning of the end.” The danger, West says, is that the inevitable decline in profit per employee makes large companies increasingly vulnerable to market volatility. Since the company now has to support an expensive staff — overhead costs increase with size — even a minor disturbance can lead to significant losses. As West puts it, “Companies are killed by their need to keep on getting bigger.”

Yet they rule the world anyway.

Comment author: sbenthall 27 December 2012 11:43:07PM 0 points [-]

Fair enough. Not sure I see your point though.

What is the relevance of profit per employee to the question of the power of organizations?

And why would a machine intelligence not suffer similar coordination problems as it scales up?

Comment author: gwern 28 December 2012 12:00:12AM 6 points [-]

What is the relevance of profit per employee to the question of the power of organizations?

Corporations exist, if they have any purpose at all, to maximize profit. So this presents a sort of dilemma: their diminishing returns and fragile existence suggest that either they do intend to maximize profit but just aren't that great at it; or they don't have even that purpose which is evolutionarily fit and which they are intended to by law, culture, and by their owners, in which case how can we consider them powerful at all or remotely similar to potential AIs etc?

And why would a machine intelligence not suffer similar coordination problems as it scales up?

For any of the many disanalogies one could mention. I bet organizations would work a lot better if they could only brainwash employees into valuing nothing but the good of the organization - and that's just one nugatory difference between AIs (uploads or de novo) and organizations.

Comment author: HalMorris 28 December 2012 02:09:49AM 2 points [-]

What is the relevance of profit per employee to the question of the power of organizations?

Corporations exist, if they have any purpose at all, to maximize profit.

For the owners and shareholders though, not for the employees, unless they are all partners. As to why more employees could lead to lower profit per employee. Suppose a smart person running a one-man company hires a delivery truck driver. I'd expect it to happen there. That's only an example but I think it suggests some hypotheses.

Comment author: sbenthall 28 December 2012 05:08:29PM 1 point [-]

Corporations exist, if they have any purpose at all, to maximize profit. So this presents a sort of dilemma: their diminishing returns and fragile existence suggest that either they do intend to maximize profit but just aren't that great at it; or they don't have even that purpose which is evolutionarily fit and which they are intended to by law, culture, and by their owners, in which case how can we consider them powerful at all or remotely similar to potential AIs etc?

Ok, let's recognize some diversity between corporations. There are lots of different kinds.

Some corporations fail. Others are enormously successful, commanding power at a global scale, with thousands and thousands of employees.

It's the latter kind of organization that I'm considering as a candidate for organizational superintelligence. These seem pretty robust and good at what they do (making shareholders profit).

As HalMorris suggests, that there are diminishing returns to profit with number of employees doesn't make the organization unsuccessful in reaching its goals. It's just that they face diminishing returns on a certain kind of resource. An AI could face similar diminishing returns.

I bet organizations would work a lot better if they could only brainwash employees into valuing nothing but the good of the organization - and that's just one nugatory difference between AIs (uploads or de novo) and organizations.

I agree completely. I worry that in some cases this is going on. I've heard rumors of this sort of thing happening in the dormitories of Chinese factory workers, for example.

But more mundane ways of doing this involve giving employees bonuses based on company performance, or stock options. Or, for a different kind of organization, by providing citizens with a national identity. Organizations encourage loyalty in all kinds of ways.

Comment author: gwern 28 December 2012 05:41:45PM 0 points [-]

It's the latter kind of organization that I'm considering as a candidate for organizational superintelligence. These seem pretty robust and good at what they do (making shareholders profit).

As far as I know, large corporations are almost as ephemeral as small corporations.

But more mundane ways of doing this involve giving employees bonuses based on company performance, or stock options. Or, for a different kind of organization, by providing citizens with a national identity. Organizations encourage loyalty in all kinds of ways.

Which tells you something about how valuable it is, and how ineffective each of the many ways is, no?

Comment author: timtyler 29 December 2012 03:31:04AM -1 points [-]

For any of the many disanalogies one could mention. I bet organizations would work a lot better if they could only brainwash employees into valuing nothing but the good of the organization - and that's just one nugatory difference between AIs (uploads or de novo) and organizations.

The idea that machine intelligences won't delegate work to other agents with different values seems terribly speculative to me. I don't think it counts as admissable evidence.

Comment author: gwern 01 January 2013 02:23:54AM 1 point [-]

The idea that machine intelligences won't delegate work to other agents with different values seems terribly speculative to me. I don't think it counts as admissable evidence.

Why would they permit agents with different values? If you're implicitly thinking in some Hansonian upload model, modifying an instance to share your values and be trustworthy would be quite valuable and a major selling point, since so much of the existing economy is riven with principal-agent problems and devoted to 'guard labor'.

Comment author: timtyler 01 January 2013 01:25:47PM *  0 points [-]

Why would they permit agents with different values?

Agents may not fuse together for the same reason that companies today do not: they are prevented from doing so by a monopolies commission that exists to preserve diversity and prevent a monoculture. In which case, they'll have to trade with and delegate to other agents to get what they want.

If you're implicitly thinking in some Hansonian upload model [...]

That doesn't sound like me: Tim Tyler: Against whole brain emulation.

Comment author: NancyLebovitz 01 January 2013 02:32:57AM 0 points [-]

It's at least possible that the machine intelligences would have some respect for the universe being bigger than their points of view, so that there's some gain from permitting variation. It's hard to judge how much variation is a win, though.

Comment author: timtyler 29 December 2012 12:52:15AM -1 points [-]

Corporations exist, if they have any purpose at all, to maximize profit. So this presents a sort of dilemma: their diminishing returns and fragile existence suggest that either they do intend to maximize profit but just aren't that great at it

Huh? 48 billion dollars not enough for you? What sort of profit would you be impressed by?

Comment author: gwern 29 December 2012 02:24:26AM 3 points [-]

Why would you think $48b is at all interesting when world GDP is $70t? And show me a largest corporation in the world which manages to hold on for even a few centuries like a mediocre state can...

Comment author: timtyler 29 December 2012 03:24:10AM *  0 points [-]

Why would you think $48b is at all interesting when world GDP is $70t?

Massive profits seem like a pretty convincing refutation of the bizarre idea that corporations aren't that great at maximising profits to me. Modern corporations are the best profit maximisers any human has ever seen.

And show me a largest corporation in the world which manages to hold on for even a few centuries like a mediocre state can...

Lifespan seems like an irrelevant metric in a discussion about corporate intelligence.

Comment author: gwern 01 January 2013 02:34:20AM 2 points [-]

Massive profits seem like a pretty convincing refutation of the bizarre idea that corporations aren't that great at maximising profits to me. Modern corporations are the best profit maximisers any human has ever seen.

Compared to what?

Lifespan seems like an irrelevant metric in a discussion about corporate intelligence.

Ceteris paribus, long lifespan helps with generating profit: long-lived corporations accumulate reputational capital, institutional expertise, allows more amortizing of long-term investments, etc.

Comment author: timtyler 01 January 2013 01:33:35PM 0 points [-]

Modern corporations are the best profit maximisers any human has ever seen.

Compared to what?

So: older companies mostly.

Lifespan seems like an irrelevant metric in a discussion about corporate intelligence.

Ceteris paribus, long lifespan helps with generating profit: long-lived corporations accumulate reputational capital, institutional expertise, allows more amortizing of long-term investments, etc.

Death is much less of a significant factor than with humans, since old corporations can be broken up and the pieces sold. It doesn't matter so much if old corporations die when their parts can be usefully recycled. Things like expertise can easily outlast a dead corporation.