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DeVliegendeHollander comments on Solved Problems Repository - Less Wrong
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But you acquire that background knowledge faster when you follow the procedure.
My mother is retired, and sits paralyzed in front of the computer not knowing what button to press. I try to explain that you're unlikely to break anything, so just start looking around.
Can relate, the weirdest habit of non-computer-literate people is 1) not reading what is on the screen 2) not trying to interpret even really simple instructions on the screen. Is there any sort of a cognitive explanation why do we have to have conversations like this?
"The computer froze."
"Do you see a pop-up window with a message?"
"Yes."
"Is there anything written into it?"
"Yes."
"What?"
(squint, lean closer) "Posting Date must not be empty in..."
"What do you think it means?"
"Ugh, fill out the Posting Date?"
"Exactly."