Qiaochu_Yuan comments on Group Rationality Diary, May 1-15 - Less Wrong
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Simpler explanation: many people will assume that if you tell them about something that sounds like a problem, you are looking for a solution. I think this is particularly true of men and engineers. It didn't occur to me that people could be looking for anything else (e.g. emotional comfort) until I had this explicitly pointed out to me by my first female friend.
I think this is probably not true. Don't doctors spend energy polishing the delivery of life-changing messages? In my experience, the content of what people say is usually the least important part, and I think this is still a useful heuristic even in situations where it seems like the content ought to be the dominant concern.