Women famously say "sometimes I just want to be listened to. Don't try to solve my problems, just show me that you care."

I generally decide whether to give people emotional support or concrete help based on what their problem is and on which way they tell me about it, not based on what type of genitalia they have. (It does correlate with what type of genitalia they have, but the correlation is not overwhelming -- the correlation between genitalia and (say) height is much stronger.)