Douglas_Knight comments on Open Thread, July 1-15, 2013 - Less Wrong

4 Post author: Vaniver 01 July 2013 05:10PM

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Comment author: sixes_and_sevens 02 July 2013 01:30:25PM 6 points [-]

I've been thinking about tacit knowledge recently.

A very concrete example of tacit knowledge that I rub up against on a regular basis is a basic understanding of file types. In the past I have needed to explain to educated and ostensibly computer-literate professionals under the age of 40 that a jpeg is an image, and a PDF is a document, and they're different kinds of entities that aren't freely interchangeable. It's difficult for me to imagine how someone could not know this. I don't recall ever having to learn it. It seems intuitively obvious. (Uh-oh!)

So I wonder if there aren't some massive gains to be had from understanding tacit knowledge more than I do. Some applications:

  • Being aware of the things I know which are tacit knowledge, but not common knowledge
  • Building environments that impart tacit knowledge, (eg. through well-designed interfaces and clear conceptual models)
  • Structuring my own environment so I can more readily take on knowledge without apparent effort
  • Imparting useful memes implicitly to the people around me without them noticing

What do you think or know about tacit knowledge, LessWrong? Tell me. It might not be obvious.

Comment author: Douglas_Knight 02 July 2013 09:39:56PM 6 points [-]

That isn't the standard use of "tacit knowledge." At least it doesn't match the definition. Tacit knowledge is supposed to be about things that are hard to communicate. The standard examples are physical activities.

Maybe knowing when to pay attention to file extensions is tacit knowledge, but the list of what they mean is easy to write down, even if it is a very long list. Knowing that it valuable to know about them is probably the key that these people were missing, or perhaps they failed to accurate assess the detail and correctness of their beliefs about file types.