TheOtherDave comments on How to Measure Anything - Less Wrong

50 Post author: lukeprog 07 August 2013 04:05AM

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Comment author: NancyLebovitz 05 August 2013 02:14:31PM 8 points [-]

The variables that had high information values were routinely those that the client had never measured… * The variables that clients [spent] the most time measuring were usually those with a very low (even zero) information value…

This seems very unlikely to be a coincidence. Any theories about what's going on?

Comment author: TheOtherDave 05 August 2013 03:35:49PM 12 points [-]

We run into this all the time at my job.

My usual interpretation is that actual measurements with high information value can destabilize the existing system (e.g., by demonstrating that people aren't doing their jobs, or that existing strategies aren't working or are counterproductive), and are therefore dangerous. Low-information measurements are safer.