But I also tend to distrust the author (at least as represented in this editorial) because of a later section which seems very shoddy thinking to me
It jumped out at me too. To me it reads like drivel added by the article to finish on a meaningless note of deep wisdom. That the article said this doesn't provide much evidence one way or the other about the book and the book's author.
There's a book called Behind the Shock Machine by psychologist Gina Perry, published just a week ago, which investigates the original Milgram obedience experiments. I haven't read it, but I've read a summary / editorial published in the Pacific Standard.
Of course, the editorial is in some measure designed to provoke outrage, generate click-throughs, and leave readers biased against Milgram. I don't trust the editorial to report unbiased truth. If anyone has read the book, what do you think about it?
Key quote from the editorial: