Experts are simply people with more information and experience. But they are not necessarily as intelligent as you are, they often lack some of the most relevant information, and they usually have no skin in the game so they often don't even bother paying serious attention to the matter at hand.
Some of my biggest mistakes have been because, against my better judgment, I trusted the expert to know what he was doing. The main problem, I think, is that the expert is usually making a probabilistic decision based on the averages without bothering to apply the specific details that happen to alter the odds. And this doesn't even include the more serious, but less common problem of when the expert has a financial incentive to make a particular determination.
As we know, someone with a financial incentive to see things a certain way tends to have a very difficult time seeing it any other way, regardless of their level of expertise. The expert investment adviser wants you to invest in something, anything, and the more churn the better. The expert real estate salesman wants to sell your house quickly, with as little marketing expense as possible, and he doesn't care if you get the best price or not. The expert banker wants you to take out the largest loan he can get you to sign for, even if you can't really afford it. The expert IT guy just wants you to shut up, stop asking questions, and do what he tells you.
None of this means that expert advice is useless. Often they have a considerable amount of useful information. But that doesn't mean you should ever let them make your decisions for you. Listen and learn, but do not trust.
I upvoted this comment, but I want to add an important caveat. Whether, and how much, you trust your own judgment over that of an expert should depend at least in part on the degree to which you think your situation is unusual.
The IT guy wants you to shut up and go away, but (if in fact he is an expert and not a trained monkey reading a script) he's not going to spout random nonsense at you just to get you to leave. He's going to tell you things relevant to what is, in his experience, the usual situation.
Consider well whether you're sure your problem is so...
Another month has passed and here is a new rationality quotes thread. The usual rules are: