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Lumifer comments on Rationalists Are Less Credulous But Better At Taking Ideas Seriously - Less Wrong
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Not in my experience.
Perhaps you're going to the wrong stores?
There's a difference between big-box stores and small mom-and-pop outfits. Of course the sales floor at Best Buy is staffed entirely by morons. That's why we buy things on Amazon. (Well, not the only reason.)
I assure you that being knowledgeable gets you far in sales, given certain conditions.
Perhaps. I don't go to stores (other than food) much. I can't recall last time that I was buying something expensive and the salesman knew more about that thing than I did.
Well now, hold on. I wouldn't expect a salesman to know more about computer technology than I do; but I've got a background in comp sci and IT; it would be an unreasonable expectation.
If, however, you're an average person, a layman, and you've not done your own research (perhaps because you're not savvy enough to do that, or too lazy, or something), and you go into a good tech-related store, then expecting the salesman to know more than you do is quite reasonable.
So it depends on what sorts of things you buy, and on where your own expertise lies.
Personally, the last time I went into a store and the salespeople knew more than I was in a hardware store. It was a small place in Brooklyn, strictly local, non-chain, been around as long as I can remember. Those guys really know their stuff.
Probably not :-P