hen comments on White Lies - Less Wrong
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But is that literally as good for a patient in an ICU who really, really needs to not shut up about these things? i mean, in that situation, it would probably occur to me that the nurse might still be lying... but telling a lie like that is still a kind of permission to bother her which "Don't worry about it" isn't.
Well, that's a good idea right there. You could tell them: "Please don't be embarrassed, and don't hesitate to call me. You're in an ICU and it's very important that you communicate with us, even if it's just a matter of discomfort. You shouldn't assume you can tell the difference between something trivial and something serious, or something that requires immediate attention and not."