Below is a message I just got from jackk. Some specifics have been redacted 1) so that we can discuss general policy rather than the details of this specific case 2) because presumption of innocence, just in case there happens to be an innocuous explanation to this.
Hi Kaj_Sotala,
I'm Jack, one of the Trike devs. I'm messaging you because you're the moderator who commented most recently. A while back the user [REDACTED 1] asked if Trike could look into retributive downvoting against his account. I've done that, and it looks like [REDACTED 2] has downvoted at least [over half of REDACTED 1's comments, amounting to hundreds of downvotes] ([REDACTED 1]'s next-largest downvoter is [REDACTED 3] at -15).
What action to take is a community problem, not a technical one, so we'd rather leave that up to the moderators. Some options:
1. Ask [REDACTED 2] for the story behind these votes
2. Use the "admin" account (which exists for sending scripted messages, &c.) to apply an upvote to each downvoted post
3. Apply a karma award to [REDACTED 1]'s account. This would fix the karma damage but not the sorting of individual comments
4. Apply a negative karma award to [REDACTED 2]'s account. This makes him pay for false downvotes twice over. This isn't possible in the current code, but it's an easy fix
5. Ban [REDACTED 2]
For future reference, it's very easy for Trike to look at who downvoted someone's account, so if you get questions about downvoting in the future I can run the same report.
If you need to verify my identity before you take action, let me know and we'll work something out.
-- Jack
So... thoughts? I have mod powers, but when I was granted them I was basically just told to use them to fight spam; there was never any discussion of any other policy, and I don't feel like I have the authority to decide on the suitable course of action without consulting the rest of the community.
When I think others are wrong, and in particular, the groupthink is wrong, I take downvotes as a greater indication that someone needs to get their head straight, and it could be them or me. Let's see.
I can think of at least one case where I criticized someone for something I thought was disgraceful, after his post was massively upvoted. I was massively downvoted in turn, but eventually convinced the original poster that they had crossed a line in their original post. Or at least he so indicated. Maybe he was just humoring the crazy person.
Downvotes are a signal. Big downvotes are a big signal.
Maybe it's not about hurting people. Maybe it's about identifying contradiction as the place to look for bad ideas that need fixing.