This article seems to be from quite a while ago and I'm only 15 (so I may not have as much experience if my thoughts are off) but I just wanted to point out that people who know things like this can use it to their advantage as well as it being a disadvantage to some. As for the situation with the workplace or a job...If a person working there is seen often and isn't closed off in an office corner...That person is also more likely to attract more customers who are also affected by this "effect." right?
The affect heuristic is how an overall feeling of goodness or badness contributes to many other judgments, whether it’s logical or not, whether you’re aware of it or not. Subjects told about the benefits of nuclear power are likely to rate it as having fewer risks; stock analysts rating unfamiliar stocks judge them as generally good or generally bad—low risk and high returns, or high risk and low returns—in defiance of ordinary economic theory, which says that risk and return should correlate positively.
The halo effect is the manifestation of the affect heuristic in social psychology. Robert Cialdini summarizes:1
The influence of attractiveness on ratings of intelligence, honesty, or kindness is a clear example of bias—especially when you judge these other qualities based on fixed text—because we wouldn’t expect judgments of honesty and attractiveness to conflate for any legitimate reason. On the other hand, how much of my perceived intelligence is due to my honesty? How much of my perceived honesty is due to my intelligence? Finding the truth, and saying the truth, are not as widely separated in nature as looking pretty and looking smart . . .
But these studies on the halo effect of attractiveness should make us suspicious that there may be a similar halo effect for kindness, or intelligence. Let’s say that you know someone who not only seems very intelligent, but also honest, altruistic, kindly, and serene. You should be suspicious that some of these perceived characteristics are influencing your perception of the others. Maybe the person is genuinely intelligent, honest, and altruistic, but not all that kindly or serene. You should be suspicious if the people you know seem to separate too cleanly into devils and angels.
And—I know you don’t think you have to do it, but maybe you should—be just a little more skeptical of the more attractive political candidates.
1Robert B. Cialdini, Influence: Science and Practice (Boston: Allyn & Bacon, 2001).