it will quickly learn that it's not in Hell since it won't actually receive ε reward for outputting "0".
The example was meant to show that if it was in Heaven, it will behave as if it was in Hell (now that's a theological point there ^_^ ). Your example is more general.
The result of the paper is that as long as the AIXI gets a minimum non-zero average reward (essentially), you can make it follow that policy forever.
Many people (including me) had the impression that AIXI was ideally smart. Sure, it was uncomputable, and there might be "up to finite constant" issues (as with anything involving Kolmogorov complexity), but it was, informally at least, "the best intelligent agent out there". This was reinforced by Pareto-optimality results, namely that there was no computable policy that performed at least as well as AIXI in all environments, and strictly better in at least one.
However, Jan Leike and Marcus Hutter have proved that AIXI can be, in some sense, arbitrarily bad. The problem is that AIXI is not fully specified, because the universal prior is not fully specified. It depends on a choice of a initial computing language (or, equivalently, of an initial Turing machine).
For the universal prior, this will only affect it up to a constant (though this constant could be arbitrarily large). However, for the agent AIXI, it could force it into continually bad behaviour that never ends.
For illustration, imagine that there are two possible environments:
Now simply choose a language/Turing machine such that the ratio P(Hell)/P(Heaven) is higher than the ratio 1/ε. In that case, for any discount rate, the AIXI will always output "0", and thus will never learn whether its in Hell or not (because its too risky to do so). It will observe the environment giving reward ε after receiving "0", behaviour which is compatible with both Heaven and Hell. Thus keeping P(Hell)/P(Heaven) constant, and ensuring the AIXI never does anything else.
In fact, it's worse than this. If you use the prior to measure intelligence, then an AIXI that follows one prior can be arbitrarily stupid with respect to another.