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RichardKennaway comments on Voiceofra is banned - Less Wrong
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It takes me weeks to get answers from support. I assume they're busy, so I'm not going to ask them extra questions, even though that's an interesting one.
It's possible that the stats show a different pattern if they're from people who aren't complaining.
It sounds like the moderators don't have direct read access to the logs. Maybe it would simplify things if they (or at least one of them) did.