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buybuydandavis comments on What can we learn from Microsoft's Tay, its inflammatory tweets, and its shutdown? - Less Wrong
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I wonder.
It seems like something that could be easily anticipated, and even tested for.
Yet a lot of people just don't take a game theoretic look at problems, and have a hard time conceiving of people with different motivations than they have.
Do anticipate what happened to the bot it would be necessary to predict how people interact with him. How the 4chan crowd interacted with it. That seems hard to test beforehand.
They could have done an internal beta and said "fuck with us". They could have allocated time to a dedicated internal team to do so. Don't they have internal hacking teams to similarly test their security?
First, no, not hard to test. Second, the 4chan response is entirely predictable.
A Youtube guy, Sargon of Akkad, had an analysis of previous interactive internet promo screwups. A long list. I hadn't heard of them. Microsoft should be in the business of knowing such things.
https://youtu.be/Tv74KIs8I7A?t=14m24s
History should have been enough of an indicator if they couldn't be bothered to do any actual Enemy Team modeling on different populations on the internet that might like to fuck with them.