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buybuydandavis comments on What can we learn from Microsoft's Tay, its inflammatory tweets, and its shutdown? - Less Wrong
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Do anticipate what happened to the bot it would be necessary to predict how people interact with him. How the 4chan crowd interacted with it. That seems hard to test beforehand.
They could have done an internal beta and said "fuck with us". They could have allocated time to a dedicated internal team to do so. Don't they have internal hacking teams to similarly test their security?