That's an interesting observation given that SJWs are very... forceful about separating everyone into sheep and goats. They have come to heavily depend upon the existence of "the enemy" fighting which constitutes most of their raison d'etre

Of course people of good will come to agree with them, isn't it self evident that if any normal person realizes here is someone who as had a life accident and is doing the emotional equivalent of bleeding, of course they would stop and help, giving what ever validation and encouragement that want. It's hard to imagine how anyone could think so callously. They must be down right evil and we don't want them around. Of course it's only a few people who are like that, most people just haven't realized there is really someone hurting in their feelings here, they will gather round to help and kick the few bad people out of decent society.

Seriously, even though are plenty of instances of SJWs doing the normal human thing and lashing out with hurtful words and people they are angry at, I also think a lot of them would expect most people to agree with them, if only they understood. They see the specific small group they are targeting at the moment and think of that as the problem and don't step back and view the SJM as a whole and realize how many people are targets or potential targets.

In a non-Christian country I would not expect the majority of people to stop and help me after an accident, though I would expect some. But I would expect more of the people who stopped to help to be think that I looked like a rich westerner at that either my high-status would boost theirs through even a brief association or that I was a good opportunity for a hustle.

As for the reference req request, I don't know of any. This is possibly because I am not part of the SJM and don't know as much as an insider. But I can think of a couple of reasons such a reference might not exist. One is that generally the people in the movement don't want to examine their assumptions and open them up to criticism. Second is that, while from the outside the SJM is identifiable as a distinct thing, from within I think SJM just looks like the right way to act on liberalism writ large or the natural progression of progressivism.

I would also note that an emotional impulse to make someone who is sad feel better, however genuine, is not the same thing as an intellectual commitment understand the problem and find ways to solve it.