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Kenny comments on Double Crux — A Strategy for Resolving Disagreement - Less Wrong

58 Post author: Duncan_Sabien 29 November 2016 09:23PM

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Comment author: Kenny 05 December 2016 07:12:22PM 2 points [-]

There are parallels of getting to the crux of something in design and product discovery research. It is called Why Laddering. I have used it when trying to understand the reasons behind a particular person's problem or need. If someone starts too specific it is a great way to step back from solutions they have preconceived before knowing the real problem (or if there is even one).

In programming, we call that The XY Problem.

Comment author: chrizbo 06 December 2016 02:08:03PM 2 points [-]

I hadn't heard of that before. Thanks!