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Vladimir_Nesov comments on Harmful Options - Less Wrong

23 Post author: Eliezer_Yudkowsky 25 December 2008 02:26AM

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Comment author: Vladimir_Nesov 25 December 2008 07:07:52PM 3 points [-]

I now usually simply trust salesperson's choice, after explaining my requirements, only checking that his choice seems to satisfy them, rather than trying to optimize over all the available options. It's probably the main thing salespeople are for in the first place, not to provide expertise (which they often don't have), or even to find the best option for your requirements, but to simplify the choosing process, lifting the psychological weight off the customer.

Comment author: Dojan 21 January 2013 01:23:12PM 0 points [-]

Well, besides from making the customer believe that s/he actually needs something more expensive than they thought...