Oldie but goodie. A piece of fiction describing how a computer system can do the job of human managers at fast food restaurants (scarily plausible), how this leads to a dystopia (slowly getting implausible), and how to avoid this scenario and reach utopia (give me a break).
I think it's a genre convention of utopian fiction -- take an observer from the mundane world (which may be a crapsack, and plant them in the midst of the wonders of Utopia. For me, given the strong resemblance of the Australia Project to the Culture, it's impossible to imagine that they don't have their equivalent of Contact (and Special Circumstances), but that the narrator never was introduced to them. I lean towards the Author Failure explanation, though I don't think it's actually possible to be less skilled than Ayn Rand.
It's odd; I've heard these kinds of swipes a lot, and yet I really like Rand's fiction. It raises an interesting question: do tastes in literature vary so much such that whether someone is a great writer or unskilled (!) is wholly in the eye of the beholder? Or is there an anti-halo effect going on, where people think, "Rand's philosophy is wrong, therefore she must be bad at writing, too"?