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lukeprog comments on Recent site changes - Less Wrong Discussion

48 Post author: matt 24 June 2011 03:50AM

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Comment author: lukeprog 24 June 2011 09:47:38AM 18 points [-]

Recent site changes have generated more unhappiness than I expected.

I dunno. I'm pretty thrilled with the results. People usually only comment when they have a disagreement. When I write a big research post, almost every single comment is negative, and yet it gets 50 upvotes. So most people may appreciate the changes even if you only hear from critics.

Thanks for all your hard work, Matt! Try not to take the criticism too seriously. People get accustomed to something even when it's suboptimal, and then they complain when it's changed. But they'll get over it.

Comment author: tetsuo55 24 June 2011 11:03:17AM 6 points [-]

I work in the customer support field and this is definately the case, you only ever hear the negatives.