And the more tough choices they encountered early in the process — like going through those 56 colors to choose the precise shade of gray or brown — the quicker people became fatigued and settled for the path of least resistance by taking the default option.
This suggests a model of why the RPG genre is the way it is. The character customization and resource management metagame fatigues willpower, so that you take the default action of grinding rather than the non-default action of quitting the game.
Similarly, Minecraft fatigues with creative decisions such as about architectural design, and offers the default of digging for ores.
(Random drops probably also contribute to the decision to keep grinding.)
A surprisingly good New York Times essay on willpower / ego depletion:
Do You Suffer From Decision Fatigue?
As it turns out, the essay is based on an upcoming Roy F. Baumeister book, "Willpower: Rediscovering the Greatest Human Strength", which will be available from Amazon in a couple of weeks (September 1, 2011) both as a hardcover and a Kindle edition.
Some quotes from the essay (italics and headings mine):
You spend the most willpower when you have to make AND implement your decisions:
Willpower depletion makes you reluctant to make trade-offs:
Willpower depletion makes you more likely to take the path of least resistance:
Testing willpower depletion in rural Indian villages:
Decision fatigue can be a factor in trapping people in poverty:
Glucose restores willpower in humans and dogs:
Ego depletion causes activity to rise in some parts of the brain and to decline in others:
Good decision makers structure their lives so as to conserve willpower: