Speaking for myself, I know of at least four people who know of Less Wrong/SI but are not enthusiasts, possibly due to atmosphere issues.
I would consider myself a pretty far outlier on LessWrong (as a female, ENFP (people-person, impulsive/intuitive), Hufflepuff type). So on one hand, my opinion may mean less, because I am not generally the "type" of person associated with LW. On the other hand, if you want to expand LW to more people, then I think some changes need to be made for other "types" of people to also feel comfortable here.
Along with the initial "cult" impression (which eventually dissipates, IMO), what threw me most is the harshness of the forums. I've been on here for about 4 months now, and it's still difficult for me to deal with. Also, I agree that topics like FAI, and Singularitarianism aren't necessarily the best things to be discussing when trying to get people interested in rationality.
I am well-aware that the things that would make LW more comfortable for me and others like me, would make it less comfortable for many of the current posters. So there is definitely a conflict of goals.
Goal A- Grow LW and make rationality more popular- Need to make LW more "nice" and perhaps focused on Instrumental Rationality rather than Singularity and FAI issues.
Goal B- Maintain current culture and level of posts.- Need to NOT significantly change LW, and perhaps focus more on the obscure posts that are extremely difficult for newer people to understand.
AFAICT pursuit of either of these goals will be at the detriment of the other goal.
Could you be more specific about what comes off as harsh to you?
If you'd rather address this as a private message, I'm still interested.
I have several questions related to this:
If you visit any Less Wrong page for the first time in a cookies-free browsing mode, you'll see this message for new users:
Here are the worst violators I see on that about page:
And on the sequences page:
This seems obviously false to me.
These may not seem like cultish statements to you, but keep in mind that you are one of the ones who decided to stick around. The typical mind fallacy may be at work. Clearly there is some population that thinks Less Wrong seems cultish, as evidenced by Google's autocomplete, and these look like good candidates for things that makes them think this.
We can fix this stuff easily, since they're both wiki pages, but I thought they were examples worth discussing.
In general, I think we could stand more community effort being put into improving our about page, which you can do now here. It's not that visible to veteran users, but it is very visible to newcomers. Note that it looks as though you'll have to click the little "Force reload from wiki" button on the about page itself for your changes to be published.