Right. It's very useful to clear up conceptual confusions. That's much of what The Sequences can teach people. What's wrong is the claim that attempts to clear up conceptual confusions couldn't conflict with science.
Hm. Perhaps you're right. Maybe I should have said that it shouldn't ever conflict with science. But I think that's because if you're coming into conflict with science you're doing your philosophy wrong, more than anything else.
Thagard (2012) contains a nicely compact passage on thought experiments: