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Desrtopa comments on The cup-holder paradox - Less Wrong Discussion
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I think car purchasers are much more likely to be insane than car manufacturers. Cupholders seem like exactly the sort of thing that someone might forget to look into when purchasing a car, but it is one of the most common complaints due to constant daily interaction.
How many buyers do you think actually walk away from cars due to shoddy cupholders? I think the amount of complaining indicates that most people go on to buy cars and then complain.
If people buy a car and then complain about it, that's bad press for the model, and hurts business.
Failing to model insane buyers is itself a failure of sanity in manufacturers.