When it comes to social situations, normal people have certain emotional reactions to specific stimuli and react based on those stimula. Having theories in your head can reduce you from having natural reactions and acting them out.

I generally think that Friedemann Schulz von Thun model of communication is underappreciated in the Anglo-American discourse.

We covered the model in school in Germany and later when I went to Toastmasters two separate people hold speeches on it. At my university I had a course about personal development by a computer science professor that also covered the model of Schulz von Thun.

Apart from that there isn't specific writing that I would recommend, but other might have recommendations.