Maybe one could influence malfunctioning government-run services to behave better. If some DMV office or post office is notoriously slow or broken, one could send a letter with official letterhead saying that your constituents are complaining and you'd like to speak to the manager to find out what the problem is. Then actually find out what the problem is, have them work out a plan to solve it, and report back to you on their progress. If necessary, mention that there's currently a big push in the Senate to cut back for poorly-performing services.