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hg00 comments on Find someone to talk to thread - Less Wrong Discussion
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For coaches: McKenna & Davis 2009 say a coach should "draw out and deepen the client’s own theory of his situation and how he can deal with it most effectively. No matter how brilliant you are, the client will ultimately take or not take action based on his own theory. It’s more important that she be right than that you be right." So, it's better to be a great listener than a great problem solver. See also.
I've always believed some version of that, but my thoughts have been confused. Reading that makes a ton of sense and has definitely deepened my level of understanding that point - thanks!