Why should I accept what she says rather than what, say, Jeffrey Sachs says?

In the end she is giving her opinion. I am giving mine. I am telling you what I saw and how I came to my conclusions. You can do with them as you choose.

The thing I find deeply troubling is that I know good people would not do what they are doing if they knew the consequences. They would not toss the quarter into the cup of the homeless guy.

It is very common for those outsiders who work on the front lines of aid/charity to talk (to rage!!!) about the fubar consequences while they are there together in the muck. But the moment they come home they sing a different tune. It is very frustrating to see that when they are back home and faced with their own deep investment in it, they forget the lessons. Very frustrating.