I'm occasionally still amazed that traffic works as well as it does. I must say I'm hesitant at using this example to claim that people are more capable than you might think. Driving is just something humans happen to be competent at. There are plenty of things roughly as complicated as driving a car that people aren't surprisingly good at.
This also reminded my of something people said at the latest meetup. At least two people told me they had deliberately tried to get more scared of driving, because they had noticed they had less fear in a car than on a plane despite planes being safer.
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It's also highly likely that things are organized the way they are organized because it benefits someone -- e.g. unions, and construction companies, etc. etc. -- and nobody cares about the convenience of the masses.
"It's just good business" -- Lord Cutler Beckett.
But that's exactly what I mean. The union, the construction company, all have a stake, but none of them evil. It could even be all good guys. Say the planners are all looking out for the little guy. But one is worried about construction noise, and another about worker safety, and another about secondary traffic effects in local neighborhoods and another about cost overruns.
It's the n-dimensional, multiplayer tug of war that produced a fucked up result, not actual malice on anyone's part.