On another note, I don't think anyone has ever shut down their computer in the hopes that it would help them find a file.
Not that this matters, but one of my father's friends frequently asks me for computer help. He was rebooting because he was "missing emails". He was also opening the wrong program (he uses webmail in a browser, but was opening outlook express) in order to find them. For some reason, he thought that "they" had changed the interface on him, and didn't realize he was clicking on the wrong icon.
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"Real users would never do that" is a phrase of art among professional software testers, and they use it with heavy irony. For vastly more values of that than you care to imagine, there are real users who in fact not only do it, but expect it to work.
I still don't understand how a normally smart person's inability to work with a computer is parallel to the way rational people operate irrationally in the work place. The latter, I agree, is an example of compartmentalization, as people prioritize their personal life to the extent that they are willing to rationalize operating in a lousy office environment to support their lifestyle. But I don't think people are compartmentalizing when they can't understand computers--I think they simply aren't familiar with the system. If it was compartmentalization you wouldn't see computer literacy increase with familiarity--which you do. And you wouldn't see people's ability to become more literate increase when the percentage of their life in which they have been exposed to computers increases--which you also do.
Your other example about your mathematician father doesn't clarify things for me either. It actually seems like a non sequitur.
Wikipedia Entry for Compartmentalization
I don't interpret your thoughts on work-life compartmentalization to be a criticism--so I don't think you need to set it up with an example to soften the blow, especially since it's confusing (to me at least) how your example logically supports the second half of your post.
Let me know if I'm misinterpreting something.