It is discipline, the rigorous attention to detail, that distinguishes the work of a scholar from that of a dilettante.
Unfortunately I lost the source for this - anybody recognize it? It was from a book I read 12 to 15 years ago, I can't remember any more than that.
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What specific changes would you recommend?
Very tricky question. I won't answer it in two ways:
As I indicated, in terms of navigation/organization scheme, LW is completely untraditional. It still feels to me like a dark museum of wonder, of unfathomable depth. I get to something new, and mind-blowing, every time I surf around. So it's a delightful labyrinth, that unfolds like a series of connected thoughts anyway you work it. It's an advanced navigation toolset, usable only by people who are able to conceptualize vast abstract constructs... which is the target audience... or is it?
I've been in the usability business too long to make UI pronouncements without user research. We've got a very specific user base, not defined by typical demo/sociographics, but by affinity. Few common usability heuristics would apply blindly to this case.
But among the few that would:
But, again, I think we have a rare thing here: A user base that is smart enough to optimize its own tools. Normally, the best user experience practitioners will tell you that you should research, interview and especially observe your users, but never ever ever just listen to them. They don't know what they really want, wouldn't know how to explain it, and what they want isn't even close to what they actually need. Would LW users be different? And would design by committee work here? I'm very dubious, but curious.
Does anyone know the back-story of how this website evolved? Was it a person, a team, or the whole group designing it?