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I saw someone on FB reposting this post today.

Makes an interesting point about not doubting your own models in certain circumstances I guess, but the original post leaves out relevant issues of trust and pragmatism.

Sure people probably gullibly believe untrue stories more often than they should, but biases also often cause us to discount anecdotes that are actually representative of real, lived experiences (such as the subtle experiences of those who suffer from racism and sexism). - http://ntrsctn.com/science-tech/2015/12/tech-guys-allies/

Just because a bug is unusual or difficult to locally replicate/experience doesn't mean you should discount the bug reports.

Also (obviously) faith in even medical experts/institutions should be absolute.

Finally there's nothing wrong with offering someone good advice even if you think they may have lied to you/are trolling... there's still a chance they were not trolling, and arming them with good information might be good for them in the short term or long term.